We plan to share two tips periodically: one for novices and one for more advanced technical communicators. Our tips will run the gamut from tool-specific hints to general writing tips to tips on working as an independent.
If you find our tips useful, please let us know. If you'd like to suggest an improvement to a tip or a new tip, please do so. We'd love to hear from you. We'll give you credit for your information if we post it on this page.
We've been archiving the tips we've posted previously. You might find some of the information useful, so we're letting you have access to the tip archive.
Here's a tip related to e-mail. Whether you're sending a message to a friend or to a business associate, you should be sure of two things:
Why are these important? The first is important to identify yourself. These days, many of us don't open a message from someone we don't know. If you don't put your full name, the message looks like all the spam we get from Jessica, Mike, and whoever else. It's just too risky with all of the viruses and worms going around the Internet these days to open messages if we don't know the sender. Make sure your e-mail recipients know who you are.
The second is important to identify yourself once someone opens the message and is reading it. Especially on e-mail discussion lists (work-related lists; this is not about chat rooms and the like), it feels really cold to respond to someone whose name you don't even know. E-mail lists can be a bit cold to begin with, but putting your full name in a signature at least lets someone who wants to help you address responses directly to you.
Conditional text in FrameMaker is very powerful. See the tips archive page for some planning and implementation ideas. A lot of FrameMaker users who have not used conditional text wonder about using it instead of or in addition to variables. Here are some thoughts about common ways to use both:
Last update: April 6, 2003